Privacy policy

1. INTRODUCTION

At Livelica, we deeply value and respect the privacy of everyone who interacts with our website, www.livelica.com ("Website"). This Privacy Policy serves as a guide for anyone engaged with our platform, be it as customers, employees, service providers, vendors, suppliers, manufacturers, or any other stakeholders. If an individual represents a business entity, any reference to "you" or similar terms will include the respective business entity.

To ensure transparency and align with the relevant regulations, our Privacy Policy elaborates on:

a) The specific nature of data or information you may provide to us or that we might collect from you;

b) The underlying rationale for our data collection processes;

c) Our commitment to safeguarding your data, underlined by our stringent information security protocols; and

d) Our guidelines on the sharing or transfer of your data or information with third-party entities.

For terms that are capitalized within this Privacy Policy and not explicitly defined, they adhere to the definitions provided in the Information Technology Act 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").

Importantly, whenever we mention "Personal Information" in this document, it includes Sensitive Personal Data or Information ("SPDI") as specified or necessitated by the IT Act and the SPDI Rules.

2. INFORMATION COLLECTION AT Livelica

2.1. Types of Information: At www.livelica.com, we categorize the information we gather from you into "Personal Information" and "Non-Personal Information."

2.2. Personal Information Defined: This category covers, but is not restricted to:

a) Username along with your password;

b) Full name;

c) Address;

d) Phone number;

e) Email or alternative contact specifics;

f) Date of birth;

g) Gender;

h) Transaction records on our Website, encompassing sales or purchases;

i) Financial particulars like bank details, credit/debit card details, inclusive of one-time passwords;

j) Your Internet Protocol (IP) address;

k) Any data given while registering on our Website;

l) Device identification code used to access our site or for correspondence.

2.3. How We Collect: Personal Information might be accrued when you utilize our site's services, for instance, making online acquisitions, participating in surveys or contests, engaging with our customer service via phone, email at vivek291186@gmail.com, or by posting product feedback.

2.4. Information from Third-Parties: We may occasionally obtain Personal Information from third-party entities, such as social media networks, readily accessible commercial sources, and our business associates. For instance, if you sign in to our site through a social media profile or link your social media to our site, we may collect details like your username, display photo, email, friend list, or any publicly shared content. By associating or accessing our site via social platforms, you are sanctioning us to gather, retain, and employ this data in compliance with this Privacy Policy.

2.5. Assurance of Authenticity: You are accountable for ensuring that the Personal Information you provide is true, current, and shared with the necessary permissions. By submitting this data and through our subsequent handling, it should not infringe upon any agreements with third-parties, legal stipulations, or directives.

2.6. Non-Personal Information Explained: We also accumulate auxiliary data, which won't recognize you personally, when you engage with our Website. This data might be stored in server logs and consists of:

a) Your geographic pinpoint;

b) Your telecom or ISP specifics;

c) Browser variant (like Chrome, Firefox);

d) Operating system particulars and the prior visited website;

e) Duration, date, and the timestamp of your visit on our site.

We might utilize techniques like cookies to assemble this type of information.

3. PURPOSE AND UTILIZATION OF PERSONAL INFORMATION BY Livelica

3.1. Assurance of Confidentiality: Livelica commits to ensuring that your Personal Information remains shielded and is neither disclosed, transferred, traded, rented, nor sold, unless outlined herein or with your explicit consent.

3.2. Utilization of Your Details: The information you share is utilized for the subsequent reasons:

a) Streamlining your interactions with our Website;

b) Addressing your queries, acknowledging your concerns, and furnishing details about our services;

c) Keeping you abreast of our services/products, sharing pertinent materials, information, and offers;

d) Relaying pivotal updates about the Website, alterations to our terms of service, and policy changes;

e) Dispatching surveys and marketing communications aligned with your interests;

f) Enhancing your on-site experience;

g) Ensuring seamless transactions when you make purchases or utilize a service, such as processing payments and maintaining effective communication about your transaction;

h) Administering product downloads;

i) Undertaking internal reviews and data analysis for our Website;

j) Refining the services, content, and ads on the Website;

k) For employment-related functions like payroll and monitoring attendance;

l) Facilitating payments to our partners, vendors, and suppliers;

m) Upholding the Website's integrity; and

n) Adhering to the legal directives and regulations prescribed by Indian laws.

3.3. Dedication to Privacy: We pledge to keep your information under the strictest confidentiality, in tandem with the provisions discussed herein.

Understanding Cookies & Shared Objects

3.4. Role of Cookies: Cookies are unique markers our Website assigns to your computer's storage. Livelica might set both transient and enduring 'cookies' on your system. We could also resort to cookies or shared objects to track and fathom the dynamics of our Website's traffic. Cookies are instrumental in recognizing your system during future engagements. These markers gather specific details like your domain's name, your computer's IP, the timestamp of your visit, and the preceding website that redirected you to ours. This intel aids us in comprehending our user base and fine-tuning the Website accordingly. You can erase or disable these cookies at will. Adjusting your browser settings can enable you to be alerted each time we attempt to assign a cookie, allowing you to either accept or decline. Do be aware that disabling cookies might curtail certain features on our Website.

4. DISCLOSING INFORMATION

Advertising

4.1 Partnered Advertisements: At Livelica, we partner with third parties to showcase specific advertisements on our Website. Throughout this partnership, we ensure the security of your Personal Information. We may utilize aggregate information, such as user demographics, to tailor the advertisements to user relevance. Some advertisements may contain embedded pixels. While these pixels do not connect to cookies or personal data, they capture session information, aiding advertisers in evaluating the advertisement's reach. We commit not to disclose your Personal Information to third parties for marketing intents.

External Website Links

4.2 External Site Connections: Our Website might include links to or information from unaffiliated third-party websites, including but not limited to payment platforms or social media. Livelica does not control or endorse these external platforms. We are not accountable for any data transmissions or content from these sites. We advise users to review their privacy policies before engaging, as we cannot guarantee their privacy standards or content accuracy.

Criteria for Information Disclosure

4.3 Regulatory Obligations: Should laws or official directives necessitate it, we might disclose your Personal Information.

4.4 Safeguard and Uphold: In certain situations, to maintain our terms, address claims of rights infringements, or ensure public safety, your Personal Information may be shared with entities like law enforcement agencies or third-party rights holders.

4.5 Operational Essentials: For operations such as employment management, payroll processing, and benefits management, we might share your Personal Information with our service providers or other third parties.

5. PROTECTING YOUR DATA

5.1 Prioritizing Your Security: At Livelica, the safety of your data is a top concern. We adopt stringent measures, aligning with or surpassing legal requisites, to shield your information. While using our services, you acknowledge the inherent risks of online interactions and agree not to hold us accountable for security breaches, unless due to blatant negligence on our part.

5.2 Collaborative Data Storage: We might collaborate with third parties, both locally and abroad, for data storage purposes. Although these parties have their security norms, we expect them to adhere to commendable security standards.

5.3 Unforeseen Circumstances: In events beyond our control, such as natural calamities, cyber-attacks, or governmental directives, that may jeopardize your data, Livelica won't be held responsible.

5.4 In Case of Data Breach: If your Personal Information ever gets compromised, we pledge to promptly inform you via email (vivek291186@gmail.com) and will take all necessary actions in line with prevailing laws to rectify the situation.

6. FURTHER DETAILS

User Rights and Preferences

6.1 Consent & Modification: You've willingly provided Livelica with your Personal Information. Should you wish to revoke your consent, make changes, or correct your data (which isn't editable via your user profile), please email vivek291186@gmail.com. Remember, withdrawing consent doesn't alter past interactions but impacts future ones. If you choose not to provide or later retract permission for your Personal Information usage, Livelica may suspend certain services that depended on that data.

6.2 Updating Your Information: We recommend you periodically check and refine your Personal Information. Although we retain earlier versions for documentation purposes, the authenticity of the updated data is your responsibility.

6.3 Erasing Your Data: To delete your Personal Information, refer to clause 6.9 and email us with the subject “Delete my information,” including necessary details. While we'll review and action such requests, specific data may still be kept under this Privacy Policy and relevant regulations. We may retain anonymized information for research or analysis and maintain specific data to meet legal requisites.

6.4 Marketing Communications: You might receive promotional emails from Livelica. If you'd rather not, simply click the unsubscribe link included in those messages.

6.5 Precautionary Note: While Livelica endeavors to protect your Personal Information, be cautious when sharing your details, especially with parties claiming to represent us via unsolicited outreach. We aren't liable for issues arising from your oversight or intentional missteps.

Policy Revisions

6.6 Regular Checks: Our Privacy Policy may undergo occasional modifications. When changes are made, the document's date will reflect this. It's beneficial to frequently review this policy. Using our platform or sharing information after updates indicates your agreement to the revised terms.

Organizational Developments

6.7 Business Transitions: In scenarios of a merger, acquisition, organizational reshuffling, amalgamation, or asset restructuring involving Livelica, your Personal Information may be disclosed to the relevant entity. The succeeding or integrated entity will be committed to this Privacy Policy's principles.

Affirmations

6.8 Acceptance: Engaging with our services means:

a) You find our policy clear, accessible, and representative of our practices.

b) You acknowledge the nature of the data we accumulate.

c) You grasp the intent behind our data collection and use.

d) You are conscious of potential data sharing instances.

e) You have faith in our security protocols.

Grievance Redressal

6.9 Sharing Concerns: At Livelica, we prioritize your privacy. If you wish to halt communication from us or address grievances, reach out to:

Email: vivek291186@gmail.com.